The Nasi Kukus Tonggek case
Still not late to highlight the case of Mohd Heidheer bin Abd Karim & Anor v Siti Nabilah bt Mohamad Isa (pemilik tunggal NKT Group Resources) & Ors [2024] MLJU 99, in a summary, 3 broad issues emerge that are of significant importance to Malaysia’s franchise industry: (a) Label on Agreement is Not What is.The […]
Court of Appeal Quashes RM2.3 Million Award in Franchise-Like Licensing Dispute
A legal saga involving a brain development education programme has taken a dramatic turn as the Court of Appeal overturned a High Court ruling that had awarded RM2.3 million in damages to six individuals who had entered into business agreements with Safeway Solutions Sdn Bhd. While the High Court had earlier found in favour of […]
The Ministry (KUSKOP) Agenda : Enforcement
Chapter 14 of my book, “The Franchise Code: Start, Structure & Scale Your Franchise in Malaysia (Page 202)” under the heading Franchise Offences and Penalties, I wrote, “The Franchise Act 1998 establishes a strict legal framework to regulate franchise relationships. This legislation ensures transparency, fairness, and compliance among franchisors and franchisees. However, failure to adhere […]
Loans and Grants
“…To support franchise growth, several funding options are available through banks, government agencies and alternative financing solutions…”
Pit Stop – Book Introduction – The Franchise Code
I’m excited to announce that my book, The Franchise Code: Start, Structure, and Scale Your Franchise in Malaysia, will officially launch during the Franchise International Malaysia (FIM) Exhibition and Franchise Asean Conference 2025, at the Pit Stop (Sub Event) on 9th May 2025 at 12 noon! This book is more than just a guide — […]
24 April 2025 – Day 1 of the International Franchise Conference
24 April 2025 – Day 1 of the International Franchise Conference Organised by Franchise Asia Philippines 2025 Theme: “Building Success Together.” What a vibrant, high-energy start—brilliant speakers, bold conversations, and practical topics ranging from branding and tech to operations and strategy. A true gathering of minds and hearts. But what did I really gather? What […]
Another enriching day
Another enriching day with Dr. Benjamin Litalien as we continue the Certified Franchise Executive course. Over the past two days, one recurring theme has been “Social Networking.” Dr. Ben emphasized that in franchising, success is not built in silos. It’s built through intentional, authentic relationships — among franchisors, franchisees, consultants, and peers. Social networking in […]
I am honoured
I am honoured to be part of the pioneer Malaysian team attending the prestigious Certified Franchise Executive (CFE) course in the Philippines, hosted by the Philippine Franchise Association from 22–23 April 2025. This incredible opportunity came through the kind invitation of the Philippine Franchise Association (PFA). I’m truly grateful to have participated alongside other passionate […]
It was the same old story
I just came back from Kuala Lumpur after meeting several franchise clients—and once again, it was the same old story. “The franchisor didn’t do this…”, “The franchisee didn’t follow that…”—blame passed back and forth like a hot potato. It’s always easy to point fingers. But the truth? Franchising is messy—because you’re not just dealing with […]