The Franchise Code

In my upcoming book, The Franchise Code: A Step-by-Step Guide to Structuring & Managing Franchises in Malaysia, I delve into two very foundational words in Franchisedom (Franchise Kingdom) —Sustainable and Scalable (or Sustainability and Scalability). These concepts are the bedrock upon which successful franchises are built, and they play a critical role in determining whether […]

A Simple Birthday Cake

A Simple Birthday Cake As I celebrated my 50th birthday yesterday (31.3.2025), a simple yet meaningful gesture made me pause and reflect. A Japanese restaurant where I dined surprised me with a birthday cake. It was a small act, but it made a deep impression. Yes, they had my details in their system, but when […]